Shipping policy

Shipping

We currently ship within Canada only.

Processing time

Orders ship from St. Catharines, Ontario within 2–4 business days. You'll receive an email with tracking once your order ships.

Rates

• Standard: $12
• Express: $20
• Free standard shipping on orders of $200 or more
• Sampler Box: flat $10 shipping

Rates are shown at checkout before you pay. Delivery time after shipping depends on the carrier and your location.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided at checkout.

Damaged or wrong items

If your order arrives damaged or incorrect, contact info@niagarafreezedry.ca within 7 days of delivery. See our refund policy for details.